FAQ's

A summary of how the Town Council spends its money is included in the Annual Financial Report.

Yes. Council meetings are normally held at 7.30pm on Wednesdays. Meetings are held at the Tithe Barn.

All these meetings are open for the public to attend. At Town Council meetings there is a slot on the agenda for members of the public to speak. At other meetings, if members of the public want to speak they need to let the chairman or the Town Clerk know before the meeting starts. The dates of upcoming meetings are available on the Meetings page. Agendas and Minutes of meetings are publicly available.

• Town Councillors 
• North Somerset Councillors

The following can be reported or requested online on the North Somerset Council website.

Anti-social behaviour

Bins and recycling services

• sign in to MyAccount to report a missed recycling or waste collection
• sign in to MyAccount to exchange, replace or remove a bin
• sign in to MyAccount to order a new bin
• register for a garden waste service
• view your bin collection dates

Children and young people

• apply for a school place
• check if your child is eligible for two-year-old funding
• apply for free school meals

Consultations – have your say

• view and respond to our consultations on the eConsult website

Council Tax and benefits

• register to manage your Council Tax account online
• sign in to MyAccount to set up a direct debit, apply for a Council Tax discount or tell us you’re moving house

Dog control

• report dog mess
• report your dog as missing or lost
• report a dangerous dog
• report a dog you’ve found
• report a problem with a dog bin

Environmental services

• report a dead animal in a public place
• report fly-tipping
• report graffiti
• report litter, broken glass or other street cleaning issues
• request grass cutting
• report a public right of way problem
• report a problem with a litter bin
• report a tree problem
• report overgrown hedges and vegetation
• report an issue in a park or play area
• report an unauthorised encampment
• report a nuisance – noise and pollution

Housing

• report a rogue landlord
• report concerns about a letting agent
• report an unlicensed house in multiple occupation (HMO)
• report concerns about a nearby rented property
• report an empty property

Licensing

• report an issue or enquire about a licenced business or venue
• For more information, see our Licences and Permits page.
• Licences and permits

Planning services

• view and comment on planning applications
• use the planning map
• apply for planning permission
• book a building control inspection
• report a building control issue including a dangerous structure or potentially unauthorised building works
• complete a demolition notice

Report an issue with a business

• report a fraud
• sign in to MyAccount to report a concern with a business
• sign in to MyAccount to report a food safety issue
• freedom of information request
• report a mail scam (Mailwatch)
• GOV.UK website – report extremist or terrorist online content

Road and pavement issues

• report an abandoned vehicle
• report illegal parking
• report flooding on the highway
• report an issue with traffic lights
• request hedge maintenance
• report a pothole
• report a road or pavement problem (not potholes)
• report an issue with streetlights or illuminated signs

If you can’t find what you’re looking for, you can use the North Somerset enquiry form 

Visit the North Somerset Council Web Page ‘Benefits’, for any advice.

Report or request services with the North Somerset Council

Road and pavement issues are the responsibility of North Somerset Council. A road or pavement issue can be reported online.

This includes gully or drains, roads, pavements, footpaths or kerbs, street names or signs, manhole covers, road markings, bollards, drain covers and grit bins, You will need to provide some personal information, such as your name and address, and can also upload photographs to support your report. You cannot use this form to report a pothole. If you wish to report a pothole, you will need to use the pothole reporting form.